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I was disappointed because it is chunky and hard to get out of the jar and a lot of the chunks kept falling off my wash rag and going down the drain in my shower! Maybe it was old and sat too long on the shelf?? So I wont buy again!
Hi Cherol, thank you for your feedback — it truly means a lot. We're sorry your experience with our Luxurious Tallow Whipped Soap didn't meet expectations. You're right to question the texture. Tallow has a low melt point, meaning temperature changes during shipping can cause the whipped texture to break down and re-solidify unevenly — resulting in exactly what you described. This is a known challenge with all-natural ingredients, and we take full responsibility.
Please watch your email — we'll be reaching out to offer a full refund or a complimentary bottle of our new Goat's Milk & Tallow Body Wash. We're a small batch, handcrafted brand and your satisfaction genuinely matters to us. We hope you'll give us another chance.
With gratitude, the Visions of You Beautiful team
Absolutely love the smell of this product!!!
